SMS Terms and Conditions

Last updated: July 2026

Pinnacle Decking SMS Programs

Pinnacle Decking sends two kinds of SMS messages: customer project messages — appointment reminders, scheduling confirmations, and project updates sent to customers who have expressly opted in — and low-volume internal operational alerts sent to the business owner and specifically authorized staff members.

Consent

Customers opt in to project messages only by checking the optional SMS-consent checkbox on our consultation form. The checkbox is unchecked by default, and consent is not a condition of purchase or of receiving services. Internal recipients are enrolled only after directly requesting or authorizing operational alerts. Messages are never sent to purchased lists, rented lists, or public subscribers.

Message Frequency

Message frequency varies based on business activity.

Cost

Message and data rates may apply depending on the recipient’s mobile carrier and service plan.

Opt-Out

Reply STOP to any message to stop receiving SMS notifications.

Help

Reply HELP for assistance or contact Pinnacle Decking through the contact information published on pinnacledecking.com.

Privacy

Mobile phone numbers and SMS consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we handle your information.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Contact us

Questions about these SMS terms?

Pinnacle Decking — Poughkeepsie, NY
(845) 985-1000
outdoorliving@pinnacledecking.com